“Prior to the CRM KMS supplied, we had had several different attempts at setting up CRM systems. None had been a success, and worse than that we had ended up with different systems in different departments. Working with KMS was different. They sat down with our Sales, Marketing and Service departments, to work out the business objectives. KMS then translated this into a working system based on Microsoft Dynamics CRM. Paul at KMS has been especially helpful he has continued to work with each department to ensure the system works for the company as a whole as well as each department. The support provided by KMS has been outstanding, and all project work has been completed on time and to a high standard. We would recommend KMS as your CRM provider from concept and implementation through to maintenance and support.”
David Gregson, Managing Director – Applied Photophysics
KMS is Causeway’s CRM partner
“We’ve been working with KMS for a few years now, and have always found them to be thoroughly professional and very knowledgeable. Working with Jonas in particular, we have re-factored our Estimating product so that it now supports SQL Server, giving us a leading product that we are selling very successfully in the UK and Middle East. We continue to work with Jonas as an integral member of our Estimating development team; spread across two locations in the UK plus Bangalore, the team follows an Agile approach, involving daily stand-ups via Microsoft Lync video conference. The team has an exciting roadmap for our product and the new versions coming through in the coming months will further sharpen our edge versus the competition. Jonas has been instrumental throughout this whole process, showing adaptability, commitment and skill. We are very happy with our decision to use KMS, as their expertise has translated into a distinct competitive advantage for us. Overall, KMS is a great company to work with!”
Phil Brown, CEO – Causeway Technologies
“The key reason for working with KMS was our need to improve the way we managed sales opportunities with a CRM system in the Construction market. There is a complex relationship to manage between specifiers, clients, contractors and sub-contractors, centred around a project, which traditional CRM systems simply do not manage. The fact that this was a central part of KMS’s offer, meant that we could deliver the solution to our users. All of the Dynamics benefits are nice to have’s, and not what drove the initial decision to engage with KMS, we were looking for a business partner who understands what we do and KMS delivered 100%.”
Leigh Simpson, CEO – Contour Casings
“We chose KMS because we wanted to centralise the whole of the procurement process. We needed all of our data to be in one place and want to be able to easily track which projects have been won and which ones were lost. Project-CRM gave us the tool to do all of this and much more.
KMS gave us the ability to be able to not only centralise all of our data, but to be able to manage tenders and leads. Now everything is tracked and we know exactly which stage we are up to with each project. After using Project-CRM for a while now, I honestly wouldn’t be without it.”
Lyndsey East, Business Development & Bid Manager – H Smith
“We chose KMS because their products are built specifically for the construction industry. They have an understanding from not only a construction point of view, but also from a fast track fit out point of view of what our needs are and how to work with us in such an ever changing business.
KMS were approachable and available. It has been a great experience, really engaging. The guys at KMS are really nice and I judge them not only for the product, but because of the fantastic service we get.”